Support is available 8 AM to 4 AM ET. Call our support team toll-free at:
1-800-827-9520
If you are unable to reach us by phone, try contacting us through our website.
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If you are having trouble reading or entering the text challenge response, you should Contact Us. Please include your full name and Ventrilo server's port number along with the last four digits of your credit card or your PayPal email address.
Free email services such as Hotmail, Yahoo! or GMail sometimes block our automated emails including emails sent by our password reset tool. If you are using a free email address service and do not receive your new password, you should Contact Us. Please include your full name and Ventrilo server's port number along with the last four digits of your credit card or your PayPal email address.
Ordinarily, your username is the email address you specified when you signed up. However, you may have changed your username or your email address in the control panel. If you forgot your username, you should Contact Us. Please include your full name and Ventrilo server's port number along with the last four digits of your credit card or your PayPal email address.