Who We Are...
We are passionate about online games.
TypeFrag was founded in 2003 by a group of gamers dedicated to improving the quality of Ventrilo hosting. The founders combined their knowledge of systems networking and software engineering and used their experience customer support to launch a premier Ventrilo Hosting company.
We enjoyed rapid growth by offering several industry firsts including an easy to use control panel, automated ordering, instant setup and live support. In 2011, our services expanded to include Mumble and TeamSpeak.
Over the last 9 years, our superior network and software infrastructure, dedicated network administrators, and knowledgeable support staff have hosted more than 250,000 servers providing Ventrilo, Mumble and TeamSpeak voice communication service to millions of gamers worldwide.
We recently released our fourth major website release, positioning the company for further growth. As always, our focus will be on our customers. Thank you to all customers who have rewarded our efforts by remaining long-term supporters of the business. We hope to meet and exceed your expectations for years to come!
What We Value...
Customer experience is everything to us and your satisfaction is our number one priority.
This is simple in concept, but more complex in practice. Some of what we do to ensure our customers receive the best possible service and support:
Service.
Man the phones and not just during business hours, either. We employ a knowledgeable support staff to provide customer support day and night.
Reliability.
Monitor and maintain our hosting network 24 hours a day, 7 days a week and 365 days per year. 100% uptime is our top priority.
Self-Improvement.
We add new servers to our hosting grid every year and constantly develop new software tools to service and support our growing customer base.
Dedication.
Routinely evaluate network performance, software usability, and customer support. Constant critique ensures we deliver the best service.
type·frag \tīp-frag\ Gamer Slang
noun. (type·frag, type·frags) Death in an online game that occurs while typing a messsage to another player.
verb. (type·frag·ged, type·frag·ging) To kill another player in an online game while they are typing a message.
What We Do...
We provide premium voice communication hosting services to online computer gamers.
We maintain the fastest and most reliable Ventrilo, Mumble and TeamSpeak server network in the world. This enables us to provide the highest quality sound while guaranteeing uptime, low pings, and zero packet loss. We employ highly-motivated customer support representatives that deliver total product and service support.
Superior Network
Choose from over 16 different hosting locations worldwide. Our servers are strategically located across the globe to serve the highest number of users with the lowest possible pings. We use next-generation Dell PowerEdge server technology and Cisco networking technology housed in the most secure and connected datacenters in the world.
Automated Monitoring
Monitoring our network systems is a team of highly-qualified professionals using the latest network monitoring software and techniques. Administrators maintain our infrastructure and monitor our Network Status to deliver industry-leading uptime. We are dedicated to providing reliable service, and our network staff constantly works to make that happen.
Dedicated Support
We developed the first self-service Control Panel of any Ventrilo, Mumble or TeamSpeak provider. This allowed our customers to easily and quickly make changes to their server configuration. But, when our customer's run into problems, our full-time customer suport staff is there to help.
Guaranteed Performance
We strive to be the best Ventrilo, Mumble and TeamSpeak hosting service provider on the Internet. We welcome you to try our service and experience the difference for yourself. We are so confident that you will be satisfied that we offer a 30-day, no-hassle Money Back Guarantee. Try us risk-free for thirty days! If you are not completely satisfied, then we will refund your money with no questions asked.